According to Bonhoeffer, there are many times when “listening can be a greater service than speaking.” God wants more of the Christian than just our good listening, but not less. There will be days when the most important ministry we do is square our shoulders to some hurting person, uncross our arms, lean forward, make eye contact, and hear their pain all the way to the bottom. Says Dunn,
good listening often defuses the emotions that are a part of the problem being discussed. Sometimes releasing these emotions is all that is needed to solve the problem. The speaker may neither want nor expect us to say anything in response.
One of Dunn’s counsels for cultivating good listening is: “put more emphasis on affirmation than on answers. . . . [M]any times God simply wants to use me as a channel of his affirming love as I listen with compassion and understanding.” Echoes Bonhoeffer, “Often a person can be helped merely by having someone who will listen to him seriously.” At times what our neighbor needs most is for someone else to know.
~ desiringgod.com
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